Shipping & Delivery
How long will my order take to arrive?
Orders are processed within 1-3 business days. Because we work with a network of independent suppliers, delivery time varies by product and typically takes 7-20 business days after processing. You'll get a shipment confirmation email with tracking as soon as your order ships (tracking numbers can take 24-48 hours to activate).
Why did I get more than one package?
We curate products from several specialty suppliers, and each one ships directly from its own location. If your order includes items from more than one supplier, they'll arrive in separate packages rather than a single box -- that's expected, not a mistake.
Do you ship outside the US?
Right now we only ship within the United States.
Returns & Refunds
What's your return window?
If something isn't right, contact us within 30 days of receiving your item and we'll sort it out.
How do I start a return?
Email shopifyfaseeh@gmail.com with your order number, the item(s) involved, and photos if something arrived damaged, defective, or incorrect. We'll check with the relevant supplier and follow up within 1-2 business days, often with a refund or replacement and no return shipment required. Please don't send anything back before you hear from us. Full details are in our Return and refund policy.
Orders & Contact
How can I track my order?
You'll receive a shipping confirmation email with tracking information as soon as each part of your order ships.
I still have a question.
We're happy to help -- email us at shopifyfaseeh@gmail.com and we'll get back to you.